Use the ESO Account Management Tool to update your email address. I entered the wrong email address when I created my account how can I get it changed? If you encounter trouble with those tools, then you can:ġ) E-mail put "password help" in the subject line I lost my ESO password, what can I do?įor forgotten passwords, you can either use the the "forgot password" on the login screen in game or use the ESO Account Management Tool to retrieve your password. The Product ID can be found by clicking on "Help and Tools" from the main menu of Age3, then click "About". If you encounter problems with the tool, then:ġ) E-mail put "username lookup request" in the subject lineĢ) Answer the auto response e-mail with the appropriate informationģ) Be sure to include the e-mail you registered with and your PID.Ĥ) Please do not send any attachments in you e-mail. Use the ESO Account Management Tool to retrieve your username. If you don't find what you're looking for here we recommend that you visit the Microsoft Technical Support website. If you're experiencing an issue that's related to general game functionality or installation, please see our general FAQ page. As a way to help everyone, here is a FAQ that should give you a place to start if you are having technical problems involving the multiplayer portion of our game.
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